Administrative Validation is a process whereby patients on waiting lists are contacted to confirm if they are ready, willing, and available to proceed with hospital care. The NTPF sends letters to patients, on behalf of hospitals, asking if they still require an appointment.
Waiting List Validation:
The NTPF’s validation team delivers public waiting list validation, nationally, for outpatients, inpatients and day case procedures. The validation team works with hospital scheduled care teams to agree a validation plan that suits the needs of their hospital, service and demographic. These plans are agreed annually, encompassing the desired frequency and appropriate patient cohorts for inclusion.
The following table describes the steps involved in the validation process:
| Step 1 | Patient receives a validation letter |
| Step 2 | Two weeks to respond |
| Step 3 | Respond by freepost envelope or online (QR Code) |
| Step 4 | Reminder letter sent (only if no patient response is received) |
| Step 5 | Last opportunity to respond (Two further weeks to reply) |
| Step 6 | No patient response (Patient may be removed from waiting list) |
The validation support team is available during business hours (9am – 5pm) Monday to Friday, to support any queries you may have in relation to validation, and can be contacted via email at validationsupport@ntpf.ie
Frequently Asked Questions include:
For more information about validation, please use the links below.